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Get Connected: The FAZUA App Guide

Ready to dive into the data? Connecting your bike to the FAZUA app unlocks a world of customization, from tweaking your support levels to keeping your firmware fresh. Here is how to get your smartphone and e-bike talking to each other.

🚀 Getting Started

  1. Download the Goods: Grab the FAZUA app from the Apple App Store or Google Play Store

  2. Web Shortcut: You can also check the FAZUA website at https://fazua.com/en/products/app-connectivity/ to jump straight to the download.

 

🔗 Connecting to Your Bike

  1. Power Up: Make sure your e-bike is turned on and standing still.

  2. Enable Bluetooth: Ensure Bluetooth is active on your smartphone.

  3. Open & Pair: Open the FAZUA app and follow the on-screen prompts to find your bike.

  4. The "Blue Flash" Confirmation: Once the connection is a success, the five LEDs on your LED Hub or Control Hub will flash blue 3 times.

 
 

🛠️ Using the App

Once you're in, you can geek out on all the details:

  • Custom Tuning: Individually adjust the maximum motor power for your support modes (Breeze, River, and Rocket).

  • Health Check: Check your battery’s "State of Health" (SOH) to see how it's aging over time.

  • Updates: Find instructions on keeping your system snappy with the latest firmware.

 

 

🆘 Troubleshooting

If your bike is playing hard to get:

  • Restart Everything: Turn the drive system off and back on again.

  • Check the Hub: If the upper LED is flashing Red or Yellow, you’ve got a "Hard" or "Soft" fault that might be blocking the connection.

  • Visit the Experts: Still stuck? Check out the FAZUA Service Platform for deep-dive help.